Latest Customer Ratings:
Target: Christmas-Friendly
It was very nice this last year in 2009 to see Merry Christmas signs in Targe........
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News Updates
11-11-09
The annual Focus on the Family Action "Stand for Christmas"
campaign is set to launch. While some companies are still leaving the word
"Christmas" out of their advertising, many others are showing respect for the
Christmas tradition….many retailers are waking up to the fact that it is more
inclusive to mention "Christmas."
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39%
15%
Comment Date: Dec 25 2009 2:10 AM
Rating: Christmas-Offensive
Comment: While visiting in California Christmas week, I stopped in Macy's. I was almost ready to make a purchase when I heard a clerk say "Happy Holidays". I then decided to look around the first floor of the store and I could find nothing that said "Christmas" or showed in any way the real meaning of Christmas. I left without making a purchase.
Comment Date: Dec 30 2009 9:27 AM
Rating: Christmas-Friendly
Comment: I was plesantly surprised to be wished a Merry Christmas ....
Comment Date: Dec 22 2009 8:14 PM
Rating: Christmas-Negligent
Comment: The word 'Christmas' was not used in their advertisement.
Comment Date: Dec 22 2009 4:33 PM
Rating: Christmas-Friendly
Comment: Very festive. Great sales, and very friendly staff. Said Merry Christmas, when I was checking out.
Comment Date: Dec 22 2009 8:01 AM
Rating: Christmas-Friendly
Comment: I worked at Macy's and found it to be very friendly towards religious holidays of the major faiths. As a Christian, I grew by being exposed to coworkers and customers from many different faiths. One of my best friends was a devout Muslim who put my prayer life to shame. She was allowed to go for daily prayers into a fitting room. I would have been given the same courtesies , and I found tremendous respect for all there. I often told customers to have a blessed day, and people really responded well to that.
Comment Date: Dec 21 2009 3:26 PM
Rating: Christmas-Friendly
Comment: Every clerk that I spoke with was very friendly, helpful and courteous. When wished a Merry Christmas they responded with Merry Christmas to you too. There were those who initiated the greetings then I reponded with Merry Christmas to you also. Very helpful and friendly store. Love shopping there.
Comment Date: Dec 20 2009 9:45 AM
Rating: Christmas-Negligent
Comment: When associate was asked about location of their Christmas section we were informed that they had elected not to have one. Little to no "spirit" at the location in Northfield in Co.
Comment Date: Dec 18 2009 7:46 PM
Rating: Christmas-Friendly
Comment: I was standing in the check out line watching the clerk help the next customer. She had changed her mind on an item and the clerk very patiently helped replace the item with another. The customer thanked her for her kindness and for not making her feel like she was holding everyone up. The sales person remarked that Christmas was her favorite time of year and she wanted to help make her holiday special. They hugged each other and said Merry Christmas! I couldn't help but to smile.
Comment Date: Dec 18 2009 4:25 PM
Rating: Christmas-Friendly
Comment: Visited Macy's twice in one week. Both employees who rang up my merchandise wished me "Merry Christmas"! I was pleasantly surprised!
Comment Date: Dec 18 2009 1:30 PM
Rating: Christmas-Negligent
Comment: I shopped on a number of occasions at Macy's but did not hear "Merry Christmas" used. I am making note of this for next year.
Comment Date: Dec 18 2009 12:27 PM
Rating: Christmas-Offensive
Comment: Clerk would not respond when I said "Merry Christmas." No reference to Christmas in store displays, unless the "believe" signs posted around are meant to be some kind of reference to Christmas. "Believe" in what? The company profits?
Comment Date: Dec 18 2009 8:33 AM
Rating: Christmas-Friendly
Comment: Merry Christmas! I've shopped at several stores and Macy's appears to be the best. When I pay for my goods, I say Merry Christmas with a smile and some clerks respond either "same to you", Happy Holidays, or Merry
Christmas! It is up to us as Christians and believers in the baby Jesus and his sacrifice for us to say Merry Christmas, we cannot change the world but we can stand proud and unashamed in believing in him. Peace and blessings to you all.
Comment Date: Dec 17 2009 8:37 PM
Rating: Christmas-Friendly
Comment: When I wished her a Merry Christmas, the clerk smiled and replied 'Merry Christmas.'
Comment Date: Dec 17 2009 4:11 PM
Rating: Christmas-Negligent
Comment: I was shopping on-line and saw many references to "Holidays" and "Believe" among the various catalogs. There are several allusions to Santa, but the only holiday actually referenced is "Hanukkah". They seem to have forgotten the reason for the season for most Americans is Christmas.
Comment Date: Dec 16 2009 12:23 AM
Rating: Christmas-Friendly
Comment: curteous merry christmas greeting and salutation
Comment Date: Dec 13 2009 5:03 AM
Rating: Christmas-Negligent
Comment: Still trying to play the PC game to win more dollar spending hearts. Too bad it's at the expense of others who also would spend money at their store.
Comment Date: Dec 14 2009 10:10 AM
Rating: Christmas-Offensive
Comment: Asked why clerk didn't say Merry Christmas,she smiled sadly and said she wasn't allowed to.but wished she could. No more Macy's for our family.
Comment Date: Dec 11 2009 3:32 PM
Rating: Christmas-Offensive
Comment: I still continued shopping at your stores after you took over Feilds because of my child hood memories and I liked the quality of your product, but you failure to even mention Christmas on your Web site was the final blow.
Comment Date: Dec 11 2009 3:25 PM
Rating: Christmas-Friendly
Comment: It was one of very few that had gift cards that said merry Christmas.
Comment Date: Dec 10 2009 11:31 PM
Rating: Christmas-Friendly
Comment: I shopped for over 2 hours today and interacted with at least 6 sales people for 5 minutes or more each. There was nice Christmas music being played, I saw 4 different versions of tabletop nativity sets for sale along with santas, angels, and the rest. The most beautiful thing about my visit to Macy's was that I live in Silicon Valley, one of the most diverse regions in the USA and nobody had any issues with "Christmas" as far as I could tell.
Comment Date: Dec 10 2009 7:34 PM
Rating: Christmas-Friendly
Comment: Made two purchases at two different registers and both times, the clerks said "Merry Christmas". I even thanked them for saying it.
Comment Date: Dec 11 2009 11:05 AM
Rating: Christmas-Offensive
Comment: "Holiday" gift cards. "Holiday" dollars. "Holiday" shopping. ...[apparently] the store policy on flyers and in ads is to use the word "holiday."
Comment Date: Dec 10 2009 12:53 AM
Rating: Christmas-Friendly
Comment: The store was guided by the Christmas spirit!
Comment Date: Dec 10 2009 4:19 PM
Rating: Christmas-Negligent
Comment: Although Macy's improved, they dance around the word Christmas with one word monikers "Joy" or "Merry" (obviously without Christmas)....
Comment Date: Dec 10 2009 4:04 PM
Rating: Christmas-Friendly
Comment: I finished my transaction with the girl at the jewelry counter and she said, "Merry Christmas." I was very pleased!
Comment Date: Dec 9 2009 4:15 PM
Rating: Christmas-Negligent
Comment: [Regarding their "Believe" campaign] "Believe in what? I see no mention of Christmas in any advertising. The greeting in the store is always Happy Holidays..."
Comment Date: Dec 8 2009 6:49 PM
Rating: Christmas-Friendly
Comment: Helpful associated wished us "Merry Christmas" during check out.
Comment Date: Dec 8 2009 10:47 AM
Rating: Christmas-Friendly
Comment: The store in PGA mall was decorated beautifully everyone friendly
Comment Date: Dec 8 2009 11:27 PM
Rating: Christmas-Negligent
Comment: This store has a commerical on television that talks about the holiday sale. What holiday are they celebrating? Then,the store workers say Merry Christmas sometimes,but other times you here them say "Season Greetings." ... Jesus is the Reason for the Season!
Comment Date: Dec 7 2009 11:08 PM
Rating: Christmas-Friendly
Comment: The clerk at Macy's in Rochester, MN was more than helpful with my shopping needs and wished me a Merry Christmas before I could wish her the same.
Comment Date: Dec 7 2009 10:30 AM
Rating: Christmas-Negligent
Comment: I loved the Christmas music and displays, and the friendly clerks. However, "happy holiday" just doesn't cut it. Where did the "Merry Chrismas" go?
Comment Date: Dec 7 2009 8:45 AM
Rating: Christmas-Negligent
Comment: Looked like Christmas--Sounded like Happy Holidays
Comment Date: Dec 7 2009 3:57 PM
Rating: Christmas-Negligent
Comment: While watching football, I noticed in Macy's TV ad, not only was there no mention of Christmas, they didn't even say Holiday or Season's Greeting. No red and green. Nothing to let you know that it is Christmas time.
Comment Date: Dec 7 2009 7:30 AM
Rating: Christmas-Friendly
Comment: In Rochester,MN Macys' the sales associates are more than eager to wish a Merry Christmas! A Clinique counter associate almost "beat me to the punch!"
Comment Date: Dec 6 2009 5:42 AM
Rating: Christmas-Negligent
Comment: Yesterday I shopped at Macy's, and there was no indication that the Christmas season is in progress other than a few decorations.
Comment Date: Dec 5 2009 7:32 PM
Rating: Christmas-Negligent
Comment: Decorations were minimal. Wished the clerk "Merry Christmas" and she wished me "a good evening". I won't hurry back to the particular store.
Comment Date: Dec 5 2009 4:09 PM
Rating: Christmas-Offensive
Comment: All about Santa, nothing about Christmas
Comment Date: Dec 5 2009 8:46 AM
Rating: Christmas-Friendly
Comment: The people are friendly and the ones I have interacted with always respond with "Merry Christmas" after the purchase has been made.
Comment Date: Dec 5 2009 6:41 AM
Rating: Christmas-Friendly
Comment: While shopping after work, there was a sales associates in the clothing department that told every customer she waited on "Have a blessed Christmas" I would go back just because of her.
Comment Date: Dec 7 2009 10:34 AM
Rating: Christmas-Negligent
Comment: ...I asked the associates there why they prefer using Holidays versus Christmas and explained my views. I just got a shrug. I am disappointed, really, and honestly, I am not planning on shopping there for my Christmas lists.
Comment Date: Dec 4 2009 3:26 PM
Rating: Christmas-Friendly
Comment: I'm somewhat biased, you see my wife works there. She tells me it is O.K. to wish customers a "Merry Christmas". Also, her store manager of many years encourages use of the greeting. They have a CHRISTMAS associate party with gift exchange every year.
Comment Date: Dec 4 2009 1:46 PM
Rating: Christmas-Offensive
Comment: All the ads I've seen so far have said Holiday. Haven't seen the word Christmas. The salespersons (only a few so far)I've dealt with haven't said anything.
Comment Date: Dec 4 2009 1:21 PM
Rating: Christmas-Friendly
Comment: The cashiers were firendly and wished a Merry Christmas back to my sister and I when shopping on Black Friday. Nice Change this year!
Comment Date: Dec 4 2009 1:09 PM
Rating: Christmas-Negligent
Comment: ...Their associates do not display a positive
greeting of Christmas.
Comment Date: Dec 4 2009 12:29 PM
Rating: Christmas-Friendly
Comment: I was impressed that Macy's are allowing the Salvation Army Bell-ringers. I understand that other retailers have rejected them.
Comment Date: Dec 4 2009 12:28 PM
Rating: Christmas-Negligent
Comment: No Merry Christmas on Catalog. No mention of Christmas. Just holiday sale....
Comment Date: Dec 4 2009 12:25 PM
Rating: Christmas-Friendly
Comment: I will be volunteering with the Salvation Army to stand outside, 'Ringing The Bell' for donations and wishing everyone a MERRY CHRISTMAS. The Salvation Army is a Christian Org and Macy's in Joplin, MO has given the given the big OK.
Comment Date: Dec 4 2009 6:55 AM
Rating: Christmas-Friendly
Comment: The store clerk who was extremely helpful also happily wished me a Merry Christmas. I was pleasantly surprised and excited since I do alot of shopping at Macys.
Comment Date: Dec 4 2009 6:43 AM
Rating: Christmas-Friendly
Comment: I was surprised when the sales clerk in shoes wished me a Merry Christmas 1st.
Comment Date: Dec 4 2009 5:42 AM
Rating: Christmas-Friendly
Comment: Everyone I came in contact with in this Macy's store acknowledge Christmas. There were Christmas songs playing the entire time I was there and they have many nativities to purchase. They are definitely Christmas Friendly!
Comment Date: Dec 4 2009 3:41 AM
Rating: Christmas-Negligent
Comment: The commercials have the Christmas music, and the trimmings without the clear acknowledgment of Christmas.
Comment Date: Dec 4 2009 10:30 AM
Rating: Christmas-Negligent
Comment: I said "Merry Christmas" and the reply was "have a nice evening". -- The next purchase, I said the same, and the clerks looked at each other and said nothing. I leaned in and repeated myself very sweetly and one whispered back to me "Merry Christmas" and looked around sheepishly. I was sad that it was even an issue. ...
Comment Date: Dec 3 2009 8:28 PM
Rating: Christmas-Friendly
Comment: The window displays are informative and appealing to the eye while fairly accurately explaining the Christmas stories in a judeo-christian-friendly focus. no apologies, just the truth. yeah!
Comment Date: Dec 4 2009 10:10 AM
Rating: Christmas-Negligent
Comment: The staff was friendly, but said anything about Christmas or the holiday. Would love to hear them say 'Merry Christmas.'
Comment Date: Dec 3 2009 6:52 PM
Rating: Christmas-Friendly
Comment: I was pleasantly surprised when the sales lady wished me a Merry Christmas after I made my purchase. I will shop at Macy's again.
Comment Date: Dec 3 2009 1:12 PM
Rating: Christmas-Friendly
Comment: Tasteful decorations and music that frequently used the word Christmas. The clerks wished me "happy holidays", but smiled when I said "Merry Christmas"
Comment Date: Dec 3 2009 1:13 AM
Rating: Christmas-Negligent
Comment: ... I wonder what US National holiday signed in to law one buys gifts for in the month December - could it be Christmas!?
Comment Date: Dec 2 2009 4:13 PM
Rating: Christmas-Friendly
Comment: While shopping in two different Macy's in MN, I was keenly aware of the traditional music being played :) It was a pleasant surprise! Thank you.
Comment Date: Dec 2 2009 3:08 PM
Rating: Christmas-Friendly
Comment: The entire time I was in the store, they were playing Christmas music and much of it was traditional such as "Silent Night." I was pleasantly surprised.
-Denton, TX
Comment Date: Dec 2 2009 8:22 AM
Rating: Christmas-Offensive
Comment: When did a Christmas tree become a 'Great tree'? When it appeared at Macy's. They won't get my patronage.
Comment Date: Dec 2 2009 10:06 AM
Rating: Christmas-Negligent
Comment: Mom and I went Christmas shopping at Macy's, Milford, CT. No one said Merry Christmas, but, we wished them Merry Christmas. There were no christmas decorations and no christmas cheer. Christmas was no big deal ...
Comment Date: Dec 1 2009 5:49 PM
Rating: Christmas-Negligent
Comment: Bought a very nice watch for a gift and nothing was said about Christmas.
Comment Date: Dec 1 2009 10:43 AM
Rating: Christmas-Friendly
Comment: Macy's has been a great store for Jesus and Christmas. I have seen many manger displays. Water globes and ornaments with the cross or manger. And I have purchased crystal crosses from the waterford area. Nice. Merry Christmas!
Comment Date: Dec 1 2009 8:57 AM
Rating: Christmas-Offensive
Comment: The Magic of Macy's Believe catalogue arrived Monday with references to traditional Christmas things- trees, ornaments, Santa Claus, etc. The only mention of CHRISTMAS is gift card on the back cover and when showing a "Christmas angel ornament".
Macy's what is so wrong with acknowledging that December 25 is CHRISTMAS? Your store is closed CHRISTMAS! The majority of your customers celebrate CHRISTMAS. And your employees celebrate CHRISTMAS. AND the majority of your sales are for CHRISTMAS! Why can't you call it by its name?
Comment Date: Dec 1 2009 8:06 AM
Rating: Christmas-Offensive
Comment: Me and my family shop at Dadeland Macys in Miami Florida.The Salespersons are very friendly and Christmas Focus.I am a very Aggressive and Bold person for CHRIST any store that i spend my money in they better tell me Merry Christmas or a VOID will be following in seconds.
Comment Date: Nov 30 2009 1:29 PM
Rating: Christmas-Negligent
Comment: Macy's has little to no signs that mention Christmas in their stores. You mostly see "Happy Holidays or Season's Greetings". I have never been a Macy's fan anyway. Christ is the reason for this season and it so sad how they try to ignore this fact!
Comment Date: Nov 30 2009 5:31 AM
Rating: Christmas-Negligent
Comment Date: Nov 29 2009 3:41 PM
Rating: Christmas-Friendly
Comment: Employees at NYC store greeted people with "Merry Christmas" as opposed to "Happy Holidays". Many Christian ornaments for the tree.
Comment Date: Nov 29 2009 11:27 AM
Rating: Christmas-Negligent
Comment Date: Nov 28 2009 9:46 PM
Rating: Christmas-Negligent
Comment: Tonight I was at Macy's in Roosevelt Field, Long Island, and I asked one of their employees if they carried Nativities to display on the front lawn of the house; they did not have any with the rest of the display of Christmas decorations. The employee did not even know what a Nativity was. I explained to her what it was, she went to a hidden place to get a small nativity. I left dissapointed.
Comment Date: Nov 28 2009 5:37 PM
Rating: Christmas-Friendly
Comment: Macy's Lighting of the Great Tree in Atlanta not only had "Merry Christmas" posted across the stage where performers were singing but actually lights the Christmas Tree on top of the Lenox Square store to the singing of "O Holy Night". This has been an Atlanta tradition for over 50 years and Macy's seems to be committed to continue. Thanks go to Macy's for standing up for Christmas in Georgia
Comment Date: Nov 28 2009 9:15 PM
Rating: Christmas-Offensive
Comment: The "Holiday display" was offensive to me and to friends.
Comment Date: Nov 28 2009 3:59 PM
Rating: Christmas-Negligent
Comment: Macy's used the word Christmas in several locations, gift cards, displays, etc., and the clerk was very Christmas friendly, but also let us know that they were not supposed to say Merry Christmas as a greeting, and she told us to note that they Christmas songs that they were playing did not include any traditional Christmas songs (songs that have to do with the birth of Christ) like Silent Night, Away in a Manager, etc..
Comment Date: Nov 28 2009 12:49 PM
Rating: Christmas-Negligent
Comment Date: Nov 28 2009 11:50 AM
Rating: Christmas-Offensive
Comment: No trace of Christmas anywhere in the store or in the catalog!
Comment Date: Nov 28 2009 12:16 PM
Rating: Christmas-Friendly
Comment: My husband and I arrived at Macy's at the Mall of Georgia around 5:30am on Black Friday. As we started up the escalator, a Macy's employee greeted us and other shoppers with a very friendly "Merry Christmas!". He was not shy or quiet about it either. It was a very refreshing experience after hearing so many negative and discouraging comments about retail stores. Thank you Macy's for being unashamed about the real meaning of the season.
Thank you for this wonderful opportunity to let our voices be heard!!
Lamar and Gail
Comment Date: Nov 28 2009 8:45 AM
Rating: Christmas-Negligent
Comment: Change!
Comment Date: Nov 28 2009 6:15 AM
Rating: Christmas-Friendly
Comment: The saleswoman went out of her way to help me and she actually said "God bless you" and to have a "Merry Christmas". I was thrilled.
Comment Date: Nov 27 2009 10:05 PM
Rating: Christmas-Negligent
Comment: I remember all the year as a kid going Christmas shopping at 34th Street NYC Macy's it was all ways an experience to set off Christmas.I have been living in Atl. now for 5 years and have beet to Macy's at Stone Crest Malland there is nothing besides the regular decorations and sale items to indecate that its Christmas, and the same holds true for 34th street NYC.
Comment Date: Nov 27 2009 9:57 PM
Rating: Christmas-Friendly
Comment Date: Nov 27 2009 5:42 PM
Rating: Christmas-Friendly
Comment: Love Macy's for the fact that they ARE Christmas and they know how to show and share the spirit..
Comment Date: Nov 27 2009 3:06 PM
Rating: Christmas-Negligent
Comment: Macy's has removed MERRY CHRISTMAS from the outside of the store.
Comment Date: Nov 27 2009 5:41 AM
Rating: Christmas-Negligent
Comment: I was looking for a Christmas Sweater and told by a clerk that they had not carried Christmas Sweaters for some time. I was disappointed. They used to have sweaters depicting the "Silent Night", the Three Kings, etc. I find I frequent the store less and less frequently.
Comment Date: Nov 26 2009 2:31 AM
Rating: Christmas-Offensive
Comment: Using the word "holiday" instead of Christmas and one of this retailers was Macy's eventhough I like Macy's but the fact that they were not supportive of what is obviously the truth that Christmas and this "HOLIDAY" is about the birth of Christ the LIGHT of the world the HOPE of the world. Without Him there is no holiday. Since this incident I hardly go to Macy's or for that matter any stores that does not recognize Christmas I will find another store that does and go there instead.
Comment Date: Nov 25 2009 4:34 PM
Rating: Christmas-Negligent
Comment: terms used in Star Rewards flyer were "be joyful" "magical time of year" "happy holidays" no mention at all of Christmas
Comment Date: Nov 25 2009 7:54 AM
Rating: Christmas-Friendly
Comment: Christmas music was being played while shoppers shopped. Lyrics actually used the word"Christmas." Christmas decorations were in the store although no Merry Christmas signs were evident.
Comment Date: Nov 25 2009 6:04 AM
Rating: Christmas-Friendly
Comment: Macy's mentions the name of Christmas in their advertising
Comment Date: Nov 25 2009 5:26 AM
Rating: Christmas-Friendly
Comment: Macy's website has a "Holiday Lane" section.
In that section are Christmas ornaments, Christmas Trees, Christmas homeware. While there is nothing about Jesus' birth there are mutliple angel ornaments
Comment Date: Nov 24 2009 9:50 PM
Rating: Christmas-Negligent
Comment: They have Holiday Lane Store instead of Christmas Lane Store, for that reason, since I celebrate Christmas, I refuse to shop for my Christmas ornaments in the Holiday Lane Store.
Comment Date: Nov 24 2009 9:28 PM
Rating: Christmas-Negligent
Comment: I will only spend money in stores that visually recognize Christmas. The holiday theme at Crossroads Mall in St. Cloud, MN is "Merry Giving". Macy's was infused with holiday decorations but no mention of Christmas, so no dollars from me.
Comment Date: Nov 24 2009 8:03 PM
Rating: Christmas-Negligent
Comment: In the Oaks mall Macy is just Happy Holiday not Merry Christmas.
Comment Date: Nov 24 2009 4:00 PM
Rating: Christmas-Friendly
Comment: Macy's is deliberately Christmas-friendly- they are a merry Christmas company, and promote this in their advertising. Associates are encouraged to say merry Christmas, although not forced. Very positive company policies!
Comment Date: Nov 24 2009 3:02 PM
Rating: Christmas-Offensive
Comment: I will not take Christ out of Christmas Please acknowlege to us the customers Merry Christmas
Followup Date: Nov 24 2009 11:01 PM
Followup Comment: How about Merry Christmas ! May I help you